Product: Home Warranty Of America Homeowners Policy Claim Clear all filters (5 of 5 reviews match)
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We have a water heather that is not working properly and is at the end of the usable life, as told by TWO technicians from HWA.They agree that is a problem that they can't fix because of the age but HWA refuse to replace it. Managers don't return phone calls and CSR...
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HWACares
HWACares
Home Warranty of America Verified Representative

We appreciate you taking the time to provide your personal experience with us. We are working diligently to improve processes within our company to ensure that we have consist...

1.6
Product
Home Warranty Of America Homeowners Policy Claim
#1113131
My freezer is leaking water and warped my hardwood floors.Repair guy came in 2 days late and at 8PM. Walked in, shook the refrigerator, said the floors aren't level so not a good seal. Charged me $100 call fee. NO DUH! The floors aren't level because it has been...
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HWACares
HWACares
Home Warranty of America Verified Representative

We wanted to take a moment to apologize that your experience is less than exceptional and would like to assist you in properly addressing your concerns. If you would please se...

1.3
Product
Home Warranty Of America Homeowners Policy Claim
I liked
  • Sales persone
I didn't like
  • Convoluted and false contract
  • Refusal to remedy the problem
  • Denial excuses
#1110271
If I knew the seller would choose Home Warranty of America, I would have shelled out the cash to do my research and choose another company. I've filed 4 claims with HWA and every single one has been denied. The initial policy from the seller did not include...
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Product
Home Warranty Of America Homeowners Policy Claim
#1085227
I am a Real Estate Agent.I placed a claim at the beginning of May 2017 and it is now July 12, 2017. My issue has not been resolved and I have been without my AC unit for Months! Inexcusable! Zero return calls from Customer Service as they promised to call me back...
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1.1
Product
Home Warranty Of America Homeowners Policy Claim
#1073257
AVOID. The worst. They said they'd send someone out to fix our kitchen leak ASAP. Two days later, they still hadn't called back. They verbally assured me HWA would cover the cost of the leak after I found someone to fix it. They wouldn't. (Offered to cover $60 after...
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1.1
Product
Home Warranty Of America Homeowners Policy Claim
I didn't like
  • Convoluted and false contract
  • Lies
#956210