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I am Realtor in South Carolina and I can tell you that I could NEVER recommend this company. My daughter and her to children, 2 and 4, have been waiting for 5 weeks to have their AC taken care of. They promised her that it would be taken care of yesterday but once...
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1.0
I didn't like
  • Poor customer service
  • Denial excuses
  • Refusal to remedy the problem
#859185
The only get 1 star because 0 stars was not available. They have been gladly drafting my account for years, however now that it is time to pay on a claim they become the most unscrupulous cockroaches you will find. They talk out of both sides of their mouth. I live in...
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1.0
I didn't like
  • Denial excuses
  • Refusal to remedy the problem
  • Convoluted and false contract
#851537
Home Warranty of America has declined each and every claim that I have made. 1. My heater wasn't working and they declined the claim stating that the issue was with my damper system and they don't cover damper systems per our contract. The engineer told me that was...
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1.0
#810154
We made a claim for our range 2/8/2016 at 8am, which had malfunctioned to the point where it cannot be plugged in, otherwise it is a fire hazard. I waited 1 1/2 days for the service shop to call , they did not. I had to call them, when I got the excused of that they...
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1.0
Oakdale, Minnesota
#793386
This home warranty company is so horrible. If you have a choice, DO NOT DO BUSINESS WITH THEM. My husband and I moved into our new home and within a few days we started to smell sewer gas. We called HWA & they told us they would have a plumber contact us that day. We...
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#788378
This company charges exorbitant fees for coverage and then refuses to pay on claims they should cover. In the space of our first 2 months of owning a new home, we had an issue with the air handler, pool and spa. they refused to cover any of these despite the fact that...
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West Harrison, New York
#763951
I purchased my house in Rockdale,Texas on December 4, 2015. Home Warranty of America was recommended by my realtor. Immediately I needed heat which had been working when I purchased the house. It will not get over 70 degrees and no matter what you set it on, it runs...
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#750991
We purchased a new home and the warranty a little over a month ago. The air conditioner in our home stopped functioning and we were forced to submit a claim with HWA. I contacted the company and they sent a tech out three days later. We were told the entire heating and...
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1.0
I didn't like
  • Denial excuses
  • Convoluted and false contract
  • Poor communication
#686367
We acquired home insurance for our home appliances (two years old upper market brands), one day our microwave started to make a funny noise that we never heard before. We made our first report to call for an engineer, we explained the problem, after the appointment was...
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1.0
I didn't like
  • Poor service
#612306
We purchased a remodel home 6 months ago, No one was living in the house at the time. All appliances are new including wall heater unit. There was no gas in the property at time of purchase, once gas was installed gas company came to check all appliances including,...
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1.0
I didn't like
  • Lies
#593387