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Home Warranty of America has declined each and every claim that I have made. 1. My heater wasn't working and they declined the claim stating that the issue was with my damper system and they don't cover damper systems per our contract. The engineer told me that was...
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1.0
#810154
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We made a claim for our range 2/8/2016 at 8am, which had malfunctioned to the point where it cannot be plugged in, otherwise it is a fire hazard. I waited 1 1/2 days for the service shop to call , they did not. I had to call them, when I got the excused of that they...
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1.0
Oakdale, Minnesota
#793386
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This home warranty company is so horrible. If you have a choice, DO NOT DO BUSINESS WITH THEM. My husband and I moved into our new home and within a few days we started to smell sewer gas. We called HWA & they told us they would have a plumber contact us that day. We...
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#788378
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This company charges exorbitant fees for coverage and then refuses to pay on claims they should cover. In the space of our first 2 months of owning a new home, we had an issue with the air handler, pool and spa. they refused to cover any of these despite the fact that...
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West Harrison, New York
#763951
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I purchased my house in Rockdale,Texas on December 4, 2015. Home Warranty of America was recommended by my realtor. Immediately I needed heat which had been working when I purchased the house. It will not get over 70 degrees and no matter what you set it on, it runs...
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#750991
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We purchased a new home and the warranty a little over a month ago. The air conditioner in our home stopped functioning and we were forced to submit a claim with HWA. I contacted the company and they sent a tech out three days later. We were told the entire heating and...
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1.0
I didn't like
  • Denial excuses
  • Convoluted and false contract
  • Refusal to remedy the problem
#686367
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We acquired home insurance for our home appliances (two years old upper market brands), one day our microwave started to make a funny noise that we never heard before. We made our first report to call for an engineer, we explained the problem, after the appointment was...
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1.0
I didn't like
  • Poor service
#612306
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We purchased a remodel home 6 months ago, No one was living in the house at the time. All appliances are new including wall heater unit. There was no gas in the property at time of purchase, once gas was installed gas company came to check all appliances including,...
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1.0
I didn't like
  • Lies
#593387
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I've had the OrangePlus contract with them for about 6 months. My A/C went out recently, and they sent a technician out to my house to inspect the unit. When the technician told the company that the entire unit needed to be replaced, the company claimed it was a...
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#494338
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HWA repeatedly denies claims on your dime. You would be better off burning your money than buying one of their warranties. Here's what they do... You call in your claim. They send a contractor our. The contractor then essentially works with HWA to deny your claim. ...
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#479944
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